Principle of Management BSIT 2nd Term Past Paper 2014 UOS

University of Sargodha

BS 2nd Term Examination 2014

Subject: Information Technology
Paper: Principles of Management (MNG-2212)
Time Allowed: 2:30 Hours
Maximum Marks: 80

Objective Part

Q.1. Define the following terms / give examples where needed. (2*16)

i. Efficiency and effectiveness
ii. Organizational environment
iii. Risk and uncertainty
iv. Omnipotent view
v. Programmed and non-programmed decisions
vi. Human resource planning
vii. Organizational structure
viii. Organizational design
ix. Leadership
x. Downsizing
xi. Job design
xii. Recruitment and selection
xiii. Decision making
xiv. Motivation
xv. Conflict
xvi. Chain of command

Subjective Part (3*16)

Q.2. Contrast the actions of managers according to omnipotent and symbolic views, also discuss the characteristics of strong and weak culture.

Q.3. Describe in detail, the eight steps in decision making process.

Q.4. Describe how managers can effectively plan in today’s dynamic environment, also describe the contingency factors in planning.

Q.5. Describe the nature and functions of communication and discuss the different methods of communicating interpersonally.

Q.6. Define organizational performance, and describe the three steps in control process.